High availability for VOS - The Care Circle

The Care Circle works continuously to innovate. Smart digital care is one of their promises to clients and their loved ones. A reliable Nursing On-Call System (VOS) combined with a continuous power supply is crucial here. The Care Circle specializes in elderly care, treatment and rehabilitation. They provide person-centered care to over 7,500 clients with over 4,000 employees and 1,400 volunteers. The Care Circle is active in Zaanstreek-Waterland, Purmerend, Edam-Volendam, Alkmaar, Heiloo-Egmond and surrounding areas.Last year, the "Grip on VOS" program was launched within De Zorgcirkel. Project manager Bas Klinkenberg, with 18 years of experience in healthcare automation, had the challenge of getting the VOS to the highest possible availability at the various locations. Bas was hired by The Care Circle for this project.

Power outage

Unfortunately, power outages and grid voltage fluctuations still occur regularly in the Netherlands. Accidental shutdown or damage during operations are also a risk to the continuity of the VOS and other critical systems. Mains voltage fluctuations can even damage equipment.

Program of requirements

After an inventory at 23 sites, it became clear that 46 new emergency power supplies needed to be installed. The Care Circle expressly wanted to be taken care of for many years, so a monitoring system of the emergency power supplies (UPS) and a service contract were part of the Program of Requirements. It also included all other requirements such as autonomy time, by-pass switches and a clear Total Cost of Ownership.

Given the wide variety of locations, ICT cabinets, installation space and capabilities, a highly flexible and creative team of mechanics was needed.

Specialist in emergency power systems

Because of the vital importance of the systems to service availability, The Care Circle deliberately chose to solicit quotes from emergency power specialists rather than ICT network suppliers, for whom UPS systems are not part of their primary business.

Out of three providers, All-Rack B.V. based at Schiphol-Rijk received the confidence of De Zorgcirkel. This company has all the knowledge and experience in house and provides the solutions of APC, a top brand of Schneider Electric. An absolute A manufacturer that delivers its products worldwide and can provide excellent service.

Implementation

The entire project was completed to the complete satisfaction of The Care Circle. All UPSs are now in operation. Despite installation and planning contingencies, not to mention corona measures, the delivery and rollout went smoothly.

This was thanks to helpful cooperation from the Technical Facilities staff at the various locations and coordination with the ICT department. All-Rack's staff's experience with healthcare environments has helped ensure that the care staff on the wards are well coordinated to allow the care process to continue unimpeded as much as possible.

For the next few years, De Zorgcirkel has been fully relieved with management and monitoring of the emergency power supply and a service agreement.

Want to know more? Contact Frank de Kruijf, Project Manager at All-Rack, at 06-51136832 or Bas Klinkenberg at 06-22500860. Both can provide you with advice or answer questions if you are considering such projects within your organization.

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High availability for VOS - The Care Circle

The Care Circle works continuously to innovate. Smart digital care is one of their promises to clients and their loved ones. A reliable Nursing On-Call System (VOS) combined with a continuous power supply is crucial here. The Care Circle specializes in elderly care, treatment and rehabilitation. They provide person-centered care to over 7,500 clients with over 4,000 employees and 1,400 volunteers. The Care Circle is active in Zaanstreek-Waterland, Purmerend, Edam-Volendam, Alkmaar, Heiloo-Egmond and surrounding areas.Last year, the “Grip on VOS” program was launched within De Zorgcirkel. Project manager Bas Klinkenberg, with 18 years of experience in healthcare automation, had the challenge of getting the VOS to the highest possible availability at the various locations. Bas was hired by The Care Circle for this project.